Personal Touch TC’s responsibilities: 

• Contract review  
• Open escrow  
• Send out welcome email to all parties within 4 hours of receipt 
• Create summary transaction sheet with all contact information  • Coordinate EM deposit 
• Office compliance within 48 hours  
• Confirm inspection is scheduled (if applicable)  
• Let all parties know when inspection is scheduled  
• Once inspection is satisfied, order appraisal 
• Weekly updates to buyers (Every Friday)  
• Weekly office compliance audit to ensure your office has all necessary docs  • Obtain appraisal report due date  
• Ensure buyer gets septic or well docs (if applicable) 
• Monitor all timeline contingencies  
• Create commission disbursement 
• Resale certificates/HOA- make sure buyer receives & review these docs • Remind agent to schedule walk through 
• Confirm lender has clear to close 
• Confirm loan docs are sent to escrow 
• Get the estimated settlement statement to review 
• Ensure escrow has all receipts and/or credits  
• Create addendums with agents’ verbiage 
• Facilitate any E-signings 
• Get any inspection item receipts and send to buyers 
• Provide escrow with any signing restriction or special requests 
• Confirm all parties have signing appointments  
• 1 day prior to closing check in with all parties to make sure we have everything  needed to close 
• Check in with listing agent for keys at closing 
• Check in the day of closing to make sure we are released to record • Send buyer email with utility information to make sure they transfer everything  • Send closing day email to buyers so they know we are on track for closing • Send buyers closed email with final settlement statement & 22k for their records  • Constant communication with all parties