After mutual:

Personal Touch TC’s responsibilities: 

  • Contract review  
  • Open escrow  
  • Send out welcome email to all parties within 4 hours of receipt 
  • Create summary transaction sheet with all contact information  Coordinate EM deposit 
  • Office compliance within 48 hours  
  • Confirm inspection is scheduled (if applicable)  
  • Let all parties know when inspection is scheduled  
  • Once inspection is satisfied, order appraisal 
  • Weekly updates to buyers (Every Friday)  
  • Weekly office compliance audit to ensure your office has all necessary docs  Obtain appraisal report due date  
  • Ensure buyer gets septic or well docs (if applicable) 
  • Monitor all timeline contingencies  
  • Create commission disbursement 
  • Resale certificates/HOA- make sure buyer receives & review these docs Remind agent to schedule walk through 
  • Confirm lender has clear to close 
  • Confirm loan docs are sent to escrow 
  • Get the estimated settlement statement to review 
  • Ensure escrow has all receipts and/or credits  
  • Create addendums with agents’ verbiage 
  • Facilitate any E-signings 
  • Get any inspection item receipts and send to buyers 
  • Provide escrow with any signing restriction or special requests 
  • Confirm all parties have signing appointments  
  • 1 day prior to closing check in with all parties to make sure we have everything  needed to close 
  • Check in with listing agent for keys at closing 
  • Check in the day of closing to make sure we are released to record Send buyer email with utility information to make sure they transfer everything  Send closing day email to buyers so they know we are on track for closing Send buyers closed email with final settlement statement & 22k for their records  Constant communication with all parties 

Agents’ responsibility:
• Provide all buyers contact information
• Provide pre-approval letter or proof of funds
• Provide any scheduled appointments
• Continue all contract negotiations
• Provide any important information in a timely manor
• Please include us in all communication
• Provide any referral, staging, cleaning fees etc. for the commission disbursement form

Please note 
We use a platform called Paperless pipeline, you will get your own login and will be able  to login anytime and access all your transactions. The system will also email you every  morning with tasks that are overdue, due and will be due in the next few days, we can  customize your task list, so please let us know if there is any task you want added.

Other Service

Open Hours

Mon: 9:00 AM – 5:00 PM
Tue: 9:00 AM – 5:00 PM
Wed: 9:00 AM – 5:00 PM
Thu: 9:00 AM – 5:00 PM
Fri: 9:00 AM – 5:00 PM
Sat: Closed
Sun: Closed


(206) 817-2646

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